In an age of online everything, Jack Cragg and Toni Handley of Lloyds bank in Lytham still offer the personal touch to all of their customers.

Despite the announcement of many closures, Lytham’s Lloyds bank in Market Square is booming primarily due to the excellence of their customer service.

Many residents appreciate being able to pop in when out shopping knowing that they will be served promptly and efficiently and any issues they may have will be handled in the branch without having to battle a soulless banking website, or worse, a ‘helpline’.


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