A Lytham St Anne’s News reader has today contacted us sharing how this morning (08.06.2020) her mother received a scam email saying ‘Someone who came in contact with you tested positive or has shown symptoms for COVID-19 & recommends you self/isolate/get tested.’  A link was then provided. Fortunately, our reader was immediately contacted and so alerted.  A quick check showed that it was a scam – and her mother duly contacted Action Fraud.

It appears that this message has been sent to thousands of people today – and that the link asks for a wealth of personal details. If you or a relative have responded to this scam and shared personal details, you are advised to keep an eye out for unexpected bills or invoices addressed to you. It is also advised that you check your credit report for any new accounts that you have not opened.

Public Health England have said that suspicious messages should be checked against the Government website.

If contacted, you will be given a unique ID number to log in to the NHS Test and Trace website. The only official web address for the NHS Test and Trace service can be accessed via https://contact-tracing.phe.gov.uk/

The NHS Test and Trace service will people by phone, text message or email. However, calls and texts will come from one verified NHS number: 0300 013 5000. Calls from any other numbers, or from a withheld number, should be treated as fake.


Contact tracers will never:

  • Ask you to dial a premium rate number (for example, those starting 09 or 087)
  • Ask you to make any form of payment or purchase a product of any kind
  • Ask for any details about your bank account
  • Ask for your social media identities or login details, or those of your contacts
  • Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • Disclose any of your personal or medical information to your contacts
  • Provide medical advice on the treatment of any potential coronavirus symptoms
  • Ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
  • Ask you to access any website that does not belong to the government or NHS

If you’ve received a scam message or call report it to Action Fraud, the national fraud reporting centre working with the police.